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  • Home
    • Overview
      • The Company
      • Why Invest
      • Mission, Values and Corporate Purpose
    • Financials
      • Quarterly Results
      • Annual Reports
      • Spreadsheets
        • Financial Data
        • Operational Data
    • News
      & Presentations
      • News
      • Events and Presentations
    • Equity
      • Dividends
      • Analysts
      • Stock Information
      • Rating Agencies
    • Fixed Income
      • Rating Agencies
      • Outstanding Bonds
      • Green Finance Impact Reports
    • Sustainability
      • Sustainability at CMPC
      • Environmental
      • Social
      • Governance
        • Board of Directors
        • Senior Management
        • Committees
        • Governance and Policies
      • Corporate Goals
      • Sustainable Finance
      • Innovation
      • Certifications
      • Processes and Products
    • Contact
  1. Cookie Policy

  2. Terms and Conditions

  3. Privacy Policy

Cookie Policy

PLEASE READ THIS WEB TRACKING POLICY CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU ACCEPT THIS POLICY. IF YOU DISAGREE WITH THE TERMS OF THIS POLICY, DO NOT USE THIS WEBSITE

Empresas CMPC S.A. Investor Relations (IR) Website Web Tracking Policy

This website, hereinafter referred to as the “CMPC IR Website”, which aims to establish relationships and provide information to the investors of Empresas CMPC S.A. and its subsidiaries, hereinafter "CMPC", uses web tracking mechanisms defined as technologies that collect, process and store information. The main purpose of these mechanisms is to provide the user with quick access to the information and tools available on the CMPC IR Website and ensure its proper functioning.

These tracking mechanisms are small units of data that are sent from the CMPC IR Website or other websites, and that are temporarily stored on the user’s computer or mobile device, in order to improve their browsing experience.

Web tracking mechanisms include any device, mechanism, tool or technology that enables the collection, processing, storage and retrieval of data, such as cookies, pixels, fingerprints, SDKs, eTags, JavaScript, HTML5 and other technologies with the same functionality, all of them hereinafter referred to as "Cookies".

Some Cookies expire at the end of the user's browsing activity on the CMPC IR Website and others remain on the computer or mobile device for a longer period.

CMPC has no control over, nor accepts liability for third-party Cookies. Please check the third-party website for more information about these Cookies.

The following will clearly and precisely inform what these web tracking mechanisms on the CMPC IR Website are for, what types of web tracking mechanisms are used on the CMPC IR Website, what their purposes are and how they can be set or disabled according to the user’s preferences.

Types of Cookies

  • Depending on their origin

First-Party Cookies

Those that are sent from the CMPC IR Website to the user's device (where they are stored) and can only be read by the CMPC IR Website.

Third-party cookies

Those that are sent from other organizations to the user's device (where they are stored) and that are used by the CMPC IR Website for various purposes. These Cookies can be read by the organizations that send them. CMPC has no control over, nor accepts liability for third-party Cookies.

  • Depending on the period of time they remain active

Session Cookies

Those that remain in the Cookies file of the user's browser only until they leave the CMPC IR Website. The information obtained through these Cookies serves to analyze traffic patterns on the web, helps improve the content of the CMPC IR Website and optimize its use.

Persistent cookies

Those that are stored and remain in the user's device after they leave the CMPC IR Website. The CMPC IR Website reads these stored Cookies each time the user visits the site again. Persistent Cookies have a specific expiration date and will stop working after that date.

  • Depending on their purpose

Technical cookies

Those necessary for the proper and full operation of the CMPC IR Website. They allow, for example, to control traffic and data transmission, use security elements or store content to be able to broadcast videos or share content through social networks, among others.

Personalization cookies

Those that allow access to the CMPC IR Website with predefined features based on a number of criteria, such as language, browser type, regional configuration or geolocation from where the site is accessed, etc.

Analytics Cookies

Those that allow to count and store the number and characteristics of the users accessing the CMPC IR Website, in order to perform measurement and statistical analysis of the use of the CMPC IR Website. User activity on the website is analyzed for this purpose.

Why allow Cookies

Cookies are essential for the operation of the Internet, providing countless advantages in the provision of interactive services, enabling personalization which facilitates the browsing and enhances the usefulness of the CMPC IR Website, improving its functionalities. In no case may Cookies damage the user's equipment. On the contrary, active Cookies help identify and correct errors.

The information contained in Cookies is used to improve services such as:

  • Allow the user's device to be recognized so that they do not have to give the same information several times for a task or during a session, such as completing a form or an online survey each time they enter the CMPC IR Website.
  • Allow the video player to function properly to watch institutional videos and corporate presentations.
  • Allow geolocation for language purposes and localized information.
  • Allow the user to subscribe to corporate news alerts, newsletters and periodic information, and to use the Interactive Analyst Center™ and Really Simple Syndication (RSS) technologies.
  • Measure how many people use the CMPC IR Website to ensure its ease of use and guarantee sufficient capacity to maintain the speed of its use.

What happens if Cookies are not accepted?

If the user decides not to accept Cookies, it is possible that certain properties of the CMPC IR Website may not be displayed or will not work correctly. This will restrict what can be done or seen on the CMPC IR Website and may have an impact on its design and user experience.

Examples of properties that may be affected:

  • Enjoy personalized experience on the CMPC IR Website according to geolocation.
  • The download of documents such as annual reports, financial statements, earnings releases, presentations, material facts, press releases, etc.
  • The viewing of videos, including conferences and corporate presentations.
  • The use of Really Simple Syndication (RSS) technology to remain informed of any developments in the content of the CMPC IR Website.
  • The use of the Interactive Analyst Center™ technology to produce graphs, spreadsheets, calculations and analyze corporate statistics.
  • The sharing of or receiving information from the CMPC IR Website on social media.

Cookies used by the CMPC IR Website

The Cookies used by the CMPC IR Websites and their respective characteristics are listed below:

Name

Server from which it is sent

Automatically stored

 

(YES/NO)

First-party or third-party supplier (indicate which applies)

Purpose

Can consent be denied without affecting  the browsing of the website

 

(YES/NO)

Duration of storage

 JSESSIONID

.nr-data.net

YES

CMS

Site/Server analytics 

NO

Only for the duration of the session

_ga

.cmpc.com

YES

Google Analytics

Analytics. It stores a unique user identifier and serves to control visits, user data and other purposes.

NO

2 years

_gat

.cmpc.com

YES

Google Analytics

Analytics. It is used to distinguish between the different tracking objects created in the session.

NO

It expires every 10 minutes and updates  every time data is sent to Google Analytics.

_gat_Client

cmpc.com

YES

Google Analytics

Analytics. It is used to distinguish between the different tracking objects created in the session.

NO

It expires every 10 minutes and updates every time data is  sent to Google Analytics.

_gid

cmpc.com

YES

Google Analytics

Analytics. It is used to identify users.

NO

24 hours

contrast

ir.cmpc.com

YES

ir.cmpc.com

Script configuration (program inserted into the HTML document, interpreted and executed by the user's browser)

NO

Only during the session

Captcha

ir.cmpc.com

YES

ir.cmpc.com

Script configuration.

NO

24 hours


Cookies settings and disabling

The user can enable, block or delete the Cookies installed on his computer by adjusting the settings of their Internet browser.

In the event that the installation of Cookies is not allowed by the browser of your computer or mobile device, it is possible that some of the information services of the CMPC IR Website may not be accessed, and the experience will be less satisfactory.

Consent

The authorization for the use of Cookies has been granted by the user of the CMPC IR Website upon accessing the website and clicking on the “Accept” option contained in the pop-up window. This express and unequivocal consent is the legal basis for sending and storing Cookies on your device.

Upon accessing the CMPC IR Website, the user accepts and consents to this Web Tracking Policy.

Updates and changes to the Web Tracking Policy

CMPC may amend and update this Web Tracking Policy based on changes in the Cookies used on the CMPC IR Website or by legal mandate.

Last updated September 24, 2019.

Terms and Conditions

PLEASE READ THESE GENERAL TERMS OF USE OF THE WEBSITE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO RESPECT THE TERMS DESCRIBED HEREIN. IF YOU DO NOT ACCEPT THEM, PLEASE DO NOT USE THIS WEBSITE.

General Terms of Use of the Investor Relations (IR) Website of Empresas CMPC S.A.

  1. About CMPC and the CMPC IR Website

Entity Name: Empresas CMPC S.A.

Entity Domicile: 1343 Agustinas St, Santiago, Chile.

Taxpayer Identification Number: 90.222.000-3

Contact E-mail: ir_cmpc@cmpc.cl

Telephone: +56 2 24412354

Legal Representative: Francisco Ruiz-Tagle Edwards

Empresas CMPC S.A. and its subsidiaries, henceforth "CMPC", is a global company, with nearly 100 years of history, which provides sustainable solutions to its customers and consumers. Its business is the production and commercialization of wood, pulp, paper, packaging products and tissue paper worldwide. These products satisfy the public’s needs, and they are recognized for their quality, competitiveness, and development based on renewable resources.

In order to liaise with and keep its investors informed, in observance of its legal obligations, acting through this Investor Relations (IR) website, henceforth the “CMPC IR Website”, CMPC collects, controls, processes and stores certain personal data belonging to the investors, analysts and users who access the site from anywhere in the world.

The contents of the CMPC IR Website are for informational purposes only and are not intended to constitute an offering of securities, investment advice or commercial advice in any jurisdiction. The contents of the CMPC IR Website do not consider the investment objectives of the users who visit the site, their financial situation or particular needs. It is advisable for users, before acting on any information contained in the CMPC IR Website, to seek professional advice that would enable them to supplement and compare the information found on the CMPC IR Website.

The information, contents and data of any kind found on the CMPC IR Website are reviewed in depth prior to their publication. However, it is not possible to guarantee that they will be absolutely free from typos, editorial defects and other similar issues. Therefore, CMPC recommends users to be aware of the potential updates or rectifications that the website may incorporate and confirm any data that are of a particular interest to them via the personal, telephone and e-mail communication channels provided on the site and in the media. In order to minimize any inconvenience that may be caused by potential errors, it is recommended to use the CMPC IR Website solely as a point of reference.

  1. Acceptance of the Terms of Use of the CMPC IR Website

These General Terms of Use of the CMPC IR Website (henceforth, the “Terms of Use”) seek to regulate the use of the CMPC IR Website, which CMPC makes available to the public in the URL https://ir.cmpc.com, http://ir.empresascmpc.cl and http://inversionistas.cmpc.cl.

When accessing the CMPC IR Website, the user unrestrictedly or unreservedly accepts these Terms of Use, which the user may read or print.

Access to and use of the CMPC IR Website is subject to the applicable provisions of the laws of the Republic of Chile, regardless of the location from which the user may access the CMPC IR Website.

  1. Intellectual Property of the CMPC IR Website

All the contents of the CMPC IR Website, unless otherwise stated, are the exclusive property of CMPC or of third parties that have authorized their inclusion on this website.

The contents of the CMPC IR Website (contents, structure, design, computer programs) are copyright protected. Specifically, any reproductions, adaptations, translations, storage and processing in other media, including the storage or processing of information and images in electronic media, are protected by copyright, and any use or exploitation thereof, in whole or in part, will require CMPC’s prior written consent.

It is strictly forbidden to modify, copy, distribute, transmit, display, publish, edit, sell or exploit in any way the design and contents of the CMPC IR Website.

The CMPC logos and their products, their distinctive signs, as well as all names and brands of products, services and/or establishments, are registered trademarks and the intellectual or industrial property of CMPC.

CMPC does not grant any type of license or authorization for personal use of CMPC’s intellectual property rights to users of the CMPC IR Website, and users of the CMPC IR Website acknowledge that any unauthorized reproduction, distribution, commercialization or transformation of the elements stated in the sections above constitute an infringement on the intellectual property rights of CMPC or their owners.

  1. Disclaimers related to the CMPC IR Website

The contents of the CMPC IR Website are included for informational purposes only and do not constitute an offering of securities, investment advice or commercial advice in any jurisdiction.

  1. Liability for the use of the CMPC IR Website

The user of the CMPC IR Website will be solely liable for any infractions or damages caused by the use of the website, and CMPC will be relieved from any kind of liability that may be generated as a result of the actions of the user.

The user of the CMPC IR Website will be exclusively liable with respect to any legal action or claim, both judicial and non-judicial, lodged by third parties against CMPC based on the user’s use of the CMPC IR Website. In this case, the user will bear the expenses, costs and damages caused to CMPC in relation to such legal actions or claims.

CMPC does not assume liability for any types of losses or damages resulting from the interpretation made by any investor or user of the information uploaded to the CMPC IR Website.

  1. Liability for the operation of the CMPC IR Website

CMPC does not assume any form of liability for the damages or losses resulting from any interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections of the electronic system, motivated by causes beyond CMPC’s control.

Likewise, CMPC does not assume any liability resulting from delays or blockages in the functioning of the electronic system caused by deficiencies or overloads of telephone lines or the Internet, or any damage caused by third parties through illegitimate interference beyond the control of CMPC.

  1. Liability for third-party websites

The CMPC IR Website contains links to other websites that are operated by third parties and the contents of which are not necessarily known to CMPC. The CMPC IR Website only facilitates access to these websites and assumes no liability for their contents.

CMPC assumes no liability for the contents of all third-party sites linked from the CMPC IR Website. The owners of those websites are solely responsible for the contents of those sites, including the handling of all types of personal data to which these pages may have access.

This disclaimer is valid for all links shown on the CMPC IR Website, including the government websites and websites of authorities of the Republic of Chile.

  1. Confidentiality and use of information in the CMPC IR Website

The collection, processing and storage of personal data of users of the CMPC IR Website is regulated in the Privacy and Personal Data Protection Policy (link) and in the Web Tracking  Policy (link), which the user of the CMPC IR Website should read and accept before providing any personal data and before using the CMPC IR Website.

Notwithstanding the relevant legal provisions, any information, materials, contents or observations that the user of the CMPC IR Website provides to CMPC, will be considered non-confidential and CMPC will reserve the right to use them in the way that it may deem most appropriate in accordance with the Privacy and Personal Data Protection Policy.

The user of the CMPC IR Website warrants that the information, materials, contents or observations that are not their own personal data and are provided to CMPC through the CMPC IR Website, do not infringe upon any intellectual property rights or refer to third-party personal data, or in general, do not violate the rule of the law.

  1. Amendments of the Terms of Use of the CMPC IR Website

CMPC reserves the right to unilaterally amend, at any time and without prior notice, the presentation and configuration of the CMPC IR Website, as well as the conditions required to use it.

The user of the CMPC IR Website will be automatically bound by the Terms of Use in effect at the time when the user accesses the website, and therefore the user shall periodically read such Terms of Use.

  1. Applicable legislation and jurisdiction

Any dispute arising from the interpretation or performance of these Terms of Use will be interpreted under Chilean law.

CMPC and the users of the CMPC IR Website, waiving any other jurisdiction, submit to the jurisdiction of the national courts of the Republic of Chile with respect to any dispute that may arise.

Last updated September 24, 2019.

Privacy Policy

PLEASE READ THIS PRIVACY AND DATA PROTECTION POLICY CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU ACCEPT THIS POLICY. IF YOU DISAGREE WITH THE TERMS OF THIS POLICY, DO NOT USE THIS WEBSITE

Privacy and Data Protection Policy applicable to Empresas CMPC S.A.’s Investor Relations Website

  1. Background information

In order to provide information to its investors and comply with its legal obligations, Empresas CMPC S.A. and its subsidiaries, hereinafter "CMPC", through this website implemented to inform and interact with its investors or Investor Relations (IR), hereinafter the "CMPC IR Website", collects, controls, processes and stores certain personal data of investors, analysts and users who access the CMPC IR Website from anywhere in the world.

Below we provide information about the type of personal data collected, processed and stored by CMPC through the CMPC IR Website, and for what purposes they are used. We will also provide information on how you can exercise your rights as the owner of that personal data.

CMPC declares that it respects the privacy and the right to informational self-determination of every person and that it is responsible for the processing of personal data that is collected, processed and stored on the CMPC IR Website in accordance with the Political Constitution and the laws of the Republic of Chile.

When accessing or using the CMPC IR Website, the user will be asked to expressly agree, through the option “Accept”, to this Privacy and Data Protection Policy. Regardless of the country in which the user resides, accesses the CMPC IR Website or provides information, the user expressly authorizes CMPC to use the their information in accordance with the provisions of this Privacy and Data Protection Policy.

The user knows, understands and accepts that any changes to this Declaration of Privacy and Personal Data Protection will be published on the CMPC IR Website. This will allow  the user to be informed at any time about what personal data is being collected, processed and/or stored, and for what purpose.

The user knows, understands and accepts that by using the CMPC IR Website, they may access third-party websites through hyperlinks, and that this Declaration of Privacy and Data Protection Policy does not apply to websites accessible through those hyperlinks or links.

  1. Collection and storage of personal data of the CMPC IR Website users

Controller Name: Empresas CMPC S.A. (CMPC).

Controller Address: 1343 Agustinas St, Santiago, Chile.

Tax ID number: 90.222.000 - 3

Contact Email Address: ir_cmpc@cmpc.cl

CMPC collects, processes and stores only the personal data that is strictly necessary for the proper functioning of the CMPC IR Website and to improve the user experience on it. Any additional processing of personal data is only performed in accordance with other legal bases, or if the respective user has given express consent to CMPC.

CMPC collects, processes and stores personal data in the manner detailed below:

  • Automatic collection and storage of personal data when visiting the CMPC IR Website:

When visiting the CMPC IR Website, certain personal data is automatically collected and stored, such as:

  • The IP address of the user of the CMPC IR Website. Through the IP information and other similar data, the physical location where the CMPC IR Website user is located can be determined, with a high degree of accuracy.
  • The user’s activity on the CMPC IR Website, including the number of clicks and attempts to use the site, as well as the pages which the user accesses on the CMPC IR Website.
  • The respective type of final device used to access the CMPC IR Website.
  • ID Code (IMEI) of the mobile device through which the user accesses the CMPC IR Website.
  • The type of search engine that was used, as well as the operating system and Internet supplier.
  • The date, time, and duration of the session on the CMPC IR Website.
  • Non-automatic collection and storage of personal data voluntarily supplied by the user:

When visiting the CMPC IR Website, users may provide their personal data for certain specific purposes. The supplied data could include one or more of the following:

  • Full name of the user
  • Company to which the user belongs to and position or role within that company
  • User’s e-mail address
  • User’s phone number
  • User’s domicile
  • Information about WhatsApp account or other digital communication media
  • User’s geolocation
  • User’s digital calendar data
  • User’s preferences on various topics
  • Any personal data that is necessary to carry out the activity that the user intends to execute on the CMPC IR Website according to their preferences and interests

The aforementioned personal data are collected through the CMPC IR Website when the user enters the information in any of the fields set out for such purpose. The aforesaid data can also be collected in other sites of CMPC subsidiaries to which the user accesses through hyperlinks or links. These fields are duly signaled and do not collect any personal data unless the user expressly consents to such submission, processing and storage.

The user must bear in mind that the combination of the personal data gathered in the CMPC IR Website could allow CMPC to obtain a highly accurate profile of the user, including his/her physical location, interests and preferences, reflected in their browsing within the CMPC IR Website.

In order to prevent the collection of personal data, the user of the CMPC IR Website may always change the setup of their browser. 

 

  1. Use and processing of the personal data of CMPC IR Website users

The personal data that were collected and stored, may be used for the following purposes, depending on the specific scenario in which they are supplied or collected, and the consent that has been granted, as per this Declaration of Privacy and Data Protection Policy:

  1. To allow users or investors to contact CMPC, in order to answer their concerns or queries.
  2. To answer queries from users or investors, information requests, comments or suggestions. Personal data will be treated so as to manage the queries that the user submits via the channels established for such purposes on the CMPC IR Website.
  3. To send information about CMPC to users or investors, such as information pertaining to investments, stock market data, financial statements, statistics, stocks, investment opportunities, news about sustainability policies and corporate governance, notices about corporate developments and material disclosures regarding CMPC and its subsidiaries, notices regarding new events in which the IR team from CMPC will participate, and corporate presentations updated for the CMPC IR Website, as well as invitations to participate in events for investors (for example, Investor Day).
  4. To allow the user to employ tools of the CMPC IR Website, that will facilitate the user to submit queries or comments about the performance of the company; participate in the periodical interactive conferences provided by the CMPC IR Website; visualize corporate videos and presentations; download financial statements, annual reports, balance sheets, material disclosures, press releases and other documents recording CMPC’s financial, legal and compliance status; download CMPC’s financial information using the Interactive Analyst CenterTM technology; inquiring to be forward to the Shareholders Departament about his/her shares, certificates, dividends, transfers, and proxies; update  his/her personal information, or that of his/her companies; register for corporate seminars or events; schedule appointments for corporate activities in digital calendars; subscribe to news alerts, newsletters, financial reports, news, events, presentations and end of day stock quotes; subscribe to and use the Really Simple Syndication (RSS) technology in order to stay updated about any developments to the contents of the CMPC IR Website; and share or receive information about the CMPC IR Website in social networks or media.
  5. To maintain records, such as mailing lists or lists about user types, classified per preferences or characteristics, with the purpose of maintaining the user duly informed about CMPC’s corporate governance for business purposes. CMPC may create profiles based on marketing studies and statistical and segmenting techniques and procedures that will enable the personalization of information offerings that adjust to the characteristics and needs of the user who visits the CMPC IR Website. Eventually, in this context, profiles could be created using automated technological means, in order to make predictions about the user of the CMPC IR Website.
  6. To help in the establishment and verification of the user’s identity, and maintaining the systems’ security, speed and integrity.
  7. To analyze the user’s behavior on the CMPC IR Website and his/her preferences.
  1. Legal standing for the treatment of personal data on the CMPC IR Website

The processing of personal data is based on the legal provisions that justify such operations, based on the assumption that the processing and use is legitimate, due to the following reasons:

  1. Processing is necessary in order to provide the CMPC IR Website as an instrument and means for the performance of the legal and contractual obligations of CMPC with its investors.
  2. CMPC has a legitimate interest in guaranteeing and improving the functionality of the CMPC IR Website. Specifically, said legitimate interests are comprised by business interests, the ability to provide a functional and safe CMPC IR Website, the security of personal data, and compliance with court mandates and legal requirements in general.
  3. CMPC must protect the interests of users, investors, third parties or any public interest that could be affected as a consequence of issues with the CMPC IR Website, as provided under applicable law.
  4. User or investor consent (see following section).

CMPC may share and transfer the collected information to any member of its business group, whether in Chile or abroad, provided that this is reasonably necessary in order to fulfill the purposes – and based on the legal grounds – set forth in this Privacy and Data Protection Policy.

CMPC may not sell, nor deliver this information to other non-related parties, without prejudice to the terms contained in this Privacy and Personal Data Protection Policy.

The collected personal data will be added to a database or registry kept by CMPC’s IR team. The personal data will be stored until the objective for which they have been gathered has been fulfilled, or until the user exercises his/her right to rectify, cancel, limit and challenge the same. The foregoing shall be complied with insofar as no conflict exists with the need to continue storing the data, based on legal grounds.

CMPC has established and maintains in place the security, administrative, technical and physical measures enabling it to protect the personal data against damage, loss, tampering, destruction, or any unauthorized use, access or handling, in compliance with the applicable legislation. Nevertheless, the user should be aware that communication over the internet is not 100% safe.

In particular, the CMPC IR Website has instituted the following tools and practices for processing and storing the users’ personal data in a secure manner:

  • SSL Certificate
  • Encryption with SSL protocol
  • No sensitive data is stored.
  • Layers of the security model from supplier Q4 Inc.

 

  1. Consent

The main legal justification for the handling of personal data is the explicit acceptance for their collection, processing, treatment and storage, pursuant to this Personal Privacy and Personal Data Protection Policy.

When entering, browsing on, and using the CMPC IR Website, the user accepts and consents to this Privacy and Personal Data Protection Policy.

If the user disagrees with this Privacy and Personal Data Protection Policy, he/she should not deliver, nor enter his/her data on the CMPC IR Website.

The user of the CMPC IR Website declares that he/she is older than 18 years of age.

 

  1. Use of the sensitive personal data belonging to CMPC IR Website users

 

The CMPC IR Website does not gather sensitive data. However, it is possible that the user, when employing some tools on the CMPC IR Website, provides some data related to his/her private life or personal habits, even though the site does not request them. Said data could be provided in the blank fields of tools such as contact forms or other similar ones.

Likewise, in the case of contact forms (such as “Contact Us” or “Request a Meeting” forms) and other forms with open fields for observations, the user assures accuracy of the information that he/she provides in these open fields, whose content the user is aware that, understands and accepts has not been requested by CMPC and, therefore, is beyond CMPC’s control.

 

  1. Rights of the user of the CMPC IR Website regarding his/her personal data

At any time, and provided that the respective requirements are fulfilled, the user can exercise the following rights in connection with his/her personal data that have been delivered to the CMPC IR Website:

  • Right of access: the user can access his/her personal data in order to know which of his/her personal data are being processed and how they are being processed.
  • Right to request the rectification of personal data: the user has the right to correct any personal data which he/she believes are inaccurate.
  • Right to request the cancellation, erasure, or elimination of personal data: the user is entitled to request the elimination of his/her personal data.
  • Right to request the limitation or restriction of the processing of personal data: the user is entitled to request the limitation of the handling of his/her personal data, for example, in order for said data to only be used for certain purposes.
  • Right to challenge or object to the processing of personal data: the user will be entitled to challenge said processing at any time, for specific reasons.

CMPC will cease the processing of the personal data, unless it can prove legitimate reasons to continue doing so or otherwise when such processing is necessary to enforce, exercise, or address a legal claim. 

  • Right to the portability of personal data: the user will be entitled to receive any personal data which pertain to him/her, in a structured format of common use that allows for machine reading, and to deliver said data to a third party – or request CMPC to do so, if technically feasible.
  • Right to retract any given consent, without it affecting the lawfulness of the treatment based on the consent granted prior to said retraction. This right can be exercised by sending a written request addressed to Empresas CMPC S.A., domiciled at 1343 Agustinas St, Santiago, Chile; or to the contact e-mail address ir_cmpc@cmpc.cl.
  • Right to object to the sending of advertisements via electronic means, by sending a written request addressed to Empresas CMPC S.A., domiciled at 1343 Agustinas St, Santiago, Chile; or to the contact e-mail address ir_cmpc@cmpc.cl.

The rights to request rectification, cancellation, limitation, and objection of the stored personal data shall not operate retroactively. It is likely that the user who requests these actions may not be able to use the CMPC IR Website again with all of the site’s functionalities. 

  1. Supervisor of personal data protection

Any query or requirements that users of the CMPC IR Website may have with respect to the aspects mentioned in this Privacy and Data Protection Policy will be channeled through the person appointed by CMPC as the supervisor of personal data protection, sending an email to: ir_cmpc@cmpc.cl.

  1. Cookies

Please refer to our Cookie Policy.

  1. Web tracking

The CMPC IR Website does not perform web tracking of its users.

Notwithstanding the foregoing, external sources that are implanted automatically when accessing the CMPC IR Website, or third-party websites that the user may access through the CMPC IR Website – hyperlinks or links – could perform web tracking. Please refer to this topic in our Cookie Policy.

  1. Other personal data

The CMPC IR Website is an instrument and means to comply with CMPC’s legal and contractual obligations in favor of its investors, particularly the obligations of information and transparency.

Based on this legitimation for personal data treatment, in parallel to the collection, processing and storage of data that takes place by accessing the CMPC IR Website, the CMPC IR Website also contains personal data belonging to people who advise or work for CMPC or are shareholders of CMPC.

In particular, the CMPC IR Website may include personal data such as names, titles, and business addresses of CMPC executives, professionals, commercial agents, shareholders, employees and authorities. It is possible for certain contact information (email and telephone contacts), professional profile, job function, employment history and academic training to be included as well. It could also include shareholdings of investors who are natural persons (with their full name, personal identification number and date of birth) and records of meetings, including notes and images relating to such meetings, photos, comments and opinions expressed by investors and executives, topics discussed or the nature of questions asked in such meetings. The names and contact details of analysts and executives of credit rating agencies and financial institutions not related to CMPC could also be included.

The owners of the personal data mentioned above may exercise the rights indicated under article number 7 of this policy in accordance with Chilean law, to the extent that this exercise does not infringe upon the legal obligations of CMPC in favor of its investors or the contractual obligations of those people with CMPC or their employers.

  1. Other channels

CMPC may also collect and process personal data belonging to users in other communication channels, such as telephones, emails, applications or social networks, in which case the user will be informed of the objectives of the personal data handling and will be asked for the explicit and prior consent. This Policy will also apply to those channels.

Last updated September 24, 2019.

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